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AC
Avery Chen
now
Ready, but the PDF still won’t download.
AcmePDF export
ML
Morgan Lee
now
The download never starts. Just a spinner.
OrbitPDF export
JP
Jamie Park
now
It stays on “Preparing your file”.
NorthstarPDF export
SB
Sofia Brooks
12m
Thanks, that worked perfectly!
LumenOnboarding
EC
Ethan Cole
18m
Can we add a second workspace?
AtlasAccount
RK
Riley Kim
26m
Sharing the screenshot you asked for.
MonoExport
NE
Noah Ellis
34m
All set for our onboarding call.
EchoOnboarding
AR
Alex Reed
42m
Where can I find our usage report?
ArcAccount
Avery Chen#acme-connect
Today
Started in #acme-connect
Avery Chen10:42 AM
Our report is ready, but the PDF won’t download—even after retrying. Do we need to run it again?
AC
Support AI10:44 AM

No need to rerun it. You can download a CSV for now.

I’ll check with our team about the PDF export.

Sent to Slack
Support AI is answering
Reply#acme-connect
Reply to Avery…
#acme-connectnow
Avery Chen

Ready, but the PDF still won’t download.

#orbit-connectnow
Morgan Lee

The download never starts. Just a spinner.

#northstar-connectnow
Jamie Park

It stays on “Preparing your file”.

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acme-connect
Thread
AC
Avery Chen10:42 AM

Our report is ready, but the PDF won’t download—even after retrying. Do we need to run it again?

0 replies
Support AIAPP10:44 AM

No need to rerun it. You can download a CSV for now.

I’ll check with our team about the PDF export.

Support AIAPPJust now

The PDF download issue is fixed. You can download your report now.

Reply…
Issue AI · Issue #170

Report downloads get stuck

To do SRSam Rivera
Customer conversations 3
#acme-connect

Ready, but the PDF still won’t download.

#orbit-connect

The download never starts. Just a spinner.

#northstar-connect

It stays on “Preparing your file”.

Linked workLinearLinear · ENG-101Linked

Report is ready, but the download never starts.

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